PREPARE, PLAN, RUN

Bitia supports companies in their core management processes, offering consultancy, implementation of ad hoc solutions and ‘full stack’ support in SAP. Thanks to highly specialised personnel and the experience gained in both large companies and SMEs, the team is able to address solutions for any type of need, helping customers to define and develop their business strategies.

composizione di una SAP

GOVERNANCE E PROJECT MANAGEMENT

Our expertise in Governance and Project Management allows us to support clients both in the choice of the best solution and in the implementation and go-live of the project. Thanks to its team of Project Managers, Business Analysts and Service Managers, Bitia is able to deploy its expertise in the governance of :

  • Projects
  • Transformation, with the role of advisor/guide in the reorganisation and introduction of new processes (e.g. through both technical and business impact analysis)
  • Change Management, providing guidance and support for Discovery, Process Mapping, Role Management, Training
  • Delivery, with management of application maintenance and day-to-day problem solving, through a Service Delivery Manager, acting as escalation point

SERVICES IN THE FIELD

Our offering is geared toward the 360-degree management of customer needs, providing the kind of proactive, consultative approach for companies seeking a reliable Partner to support them on the path to design, adoption, and running :

  • Preparing Business Blue Print, detailing and mapping business processes and system implementation plan.
  • Project management for project management and coordination, involving the various teams, to implement the shared solution
  • Implementation and development of the Solution, Greenfield implementation, Roll out
  • Application Maintenance, Corrective, adaptive and evolutionary maintenance of SAP, How to use support
  • SAP Basis, Monitoring and maintenance of SAP systems, Database monitoring and maintenance
  • Validation support, both within Pharmaceutical Companies and in other contexts requiring solutions subject to system validation, Bitia is able to support the customer in qualifying the SAP infrastructure component and application validation